Tag: HUB Text Analytics

2016; the year of emotion

2015 was another great year for us at eDigitalResearch. We saw double digit growth to our business yet again and welcomed over thirteen new faces to our team. We also launched HUB Text Analytics, our revolutionary verbatim analysis insight platform....

Text Analytics: the reality of accuracy

The accuracy of automated text analytics is a big debate in the Voice of the Customer and big data world. Lucy Russell, Product Manager at eDigitalResearch - and a key driving force behind the release of our latest HUB Text...

The Power of Text

Research Director at eDigitalResearch Anna Ritchie recently took to the stage at the recent Customer Engagement Summit with clients Virgin Media to share the impact that HUB Text Analytics is having on their business. Here, Anna describes the text analytics...

Amazon leading the way for Black Friday mentions

Amazon – one of the key driving forces behind online Black Friday deals – are leading the way for social media mentions, according to the latest real-time analysis of Twitter comments from eDigitalResearch. (more…)