Maru/edr are delighted to announce that they have been shortlisted for a coveted Market Research Society Operations Award. (more…)
Maru/edr are delighted to announce that two of their innovative customer feedback programmes have been shortlisted for a UK Customer Experience Award. (more…)
Earlier this month eDigitalResearch (edr) were accredited with the ISO27001 certification. With some of the UK’s leading brands suffering security breaches, eDigitalResearch’s (edr’s) Chief Technical Officer, Shane Wright explains why security is at the core of our business. (more…)
intu, the owner, developer and manager of many of the UK’s favourite shopping centres, has been shortlisted for their leading customer satisfaction strategy for the UK Customer Satisfaction awards alongside customer feedback partners eDigitalResearch. (more…)
Yodel's innovative customer experience management programme, 'Have Your Say', has been shortlisted for a third national award, having reached the finals of the Best Innovation in eCommerce Delivery/Logistics category at the eCommerce Awards of Excellence in association with Chase Paymentech. (more…)
Yodel picks up Chartered Institute of Logistics & Transport (CILT) North West Region Award for Education and Excellence, with its pioneering customer feedback tool. Independent parcel carrier Yodel, which has its main office in Liverpool, took home the coveted Best...