With Maru/edr’s Experience Feedback Programme, you’re able to remove revenue-threatening pain points and create seamless multichannel experiences that give your customers what they need now to meet their growing expectations, no matter the channel.
Blockers to purchase or visit fulfilment with on-page feedback at any stage of the customer journey
How the digital channels could better facilitate successful visits and online conversion
Continuous feedback into the business making sure your teams stay ahead of future customer & visitor expections
Feedback immediately to implement tactical fixes and prioritise the development roadmap to include strategic opportunities