Voice of the Customer specialists eDigitalResearch have today announced the expansion of their ever-growing technical team, as the company continues its investment in product development and innovation.
As part of the expansion, eDigitalResearch have promoted both Lee Boynton and Andy Cook to the strategic technical team as Analyst Software Engineers, with a core responsibility of developing theeDigitalResearch SaaS platform. They’ll join a group of leading technical experts at the company, concentrating on the expansion of the eDigitalResearch product offering – including the organisation’s HUB Text Analytics tool set to be released in 2015.
eDigitalResearch’s unique proposition of both technical excellence and research expertise has seen the company grow over the past several years as brands across the globe realise the potential that eDigitalResearchhas to offer. Created and developed entirely in-house, the eDigitalResearch SaaS platform offers clients the ability to tailor insight programmes of any shape or size to suit their needs.
Shane Wright, Chief Technical Officer at eDigitalResearch, comments, “Our outstanding technical innovation and support at eDigitalResearch have long set us apart from others – our unique ability to create bespoke Voice of the Customer programmes means that we’re the chosen provider for many of the world’s biggest brands.
“We’re delighted that both Lee and Andy are joining our strategic team – both will be instrumental in the coming months as they work towards expanding and improving our products and services. Not only do we offer fantastic technical support, but we’re also very proud of our product innovation, and have a number of planned developments in the pipeline”.
As part of eDigitalResearch’s on-going expansion, there are also several vacancies in the eDigitalResearchtechnical operations team, whose role is to provide client set-up and exceptional on-going support.
Unlike other Voice of the Customer providers, eDigitalResearch offer, not only technical innovation, but also combine fantastic research support to provide some of the world’s leading-edge feedback tools.