Senior Research Executive

The role

This is a key role which will support the business and Client Services vision of painting better pictures and driving profitable business growth. Missions and objectives are centered around adding value to clients through superior storytelling, building strategic partnerships with existing clients and driving Maru/edr’s reputation externally and driving client growth through definition of vision and unlocking organic revenue opportunities

Roles and Responsiblities:

  • Take responsibility/coordination role (with mentoring support) for managing and executing projects through the entire project lifecycle from kick off, design, fieldwork, QA and delivery of strategic outputs (Team support)
  • Support client account management and relationship building through proactively handling client calls, building trust and showing a can do attitude around servicing and deliverables. Stretch and take responsibility for own clients where opportunities lie.
  • Escalate day to day issues to managers (Team support/Personal Development)
  • Deliver superior outputs and focus on quality through storytelling and going beyond the data to find compelling and relevant strategic insights that will drive commercial decision (Insight & Outcome)
  • Act as a lead or mentor to junior team members around project delivery (seen as a go to knowledge base) with potential to take more of a leading role on smaller clients (Personal Development)
  • Personal development – upskill around new methods, analytical methods, data visualisation, client management, sector understanding, project delivery, QA best practice etc (Personal Development)

About Us:

With so many emerging research companies out there, it’s important you join the right one. At Maru/edr, we offer a forward thinking career filled with opportunity and possibility. You’ll join a growing team of researchers that work with some of the biggest brands in the industry. But what’s it really like to work at Maru/edr?

Working here is not like working in an ordinary bluechip organisation. Whether it’s our enthusiastic and passionate people, our company events such as Hackathons, Charity events, Board game nights, End of quarter pub launches …, we strive to surpass expectation an celebrate what makes us unique.

You’d have these skills:

  • Self motivated and can do attitude
  • Ability to multi-task and execute against brief
  • Attention to detail and quality
  • Passion and curiosity for insight and data with proven track record in analysis and report writing
  • Strong collaboration and team skills
  • Good communication, interpersonal and presentation skills
  • Tenacious and ability to influence and manage client
  • Curiosity around methodologies and openness to embrace new things
  • Strong personal development and drive to improve
  • 3-5 Years experience in similar position or professional transferable skill set

Working at Maru/edr

In return for your hard work, you’ll receive a competitive benefits package and excellent career progression opportunities.

Benefits include:

Competitive starting salary

In return for your hard work, you’ll receive a competitive salary and experience excellent career progression

Creative working environment

We operate in an open plan office. It helps foster a collaborative and vibrant company culture that we’re proud of

Work with leading brands

Our work in the Voice of the Customer industry spans all sectors – including retail, travel, media and hospitality

Company Events

We hold both regular and impromptu company social events, including our annual summer celebration

Food and drink

Both healthy and unhealthy snacks are available all-day, everyday. Add to that the constant stream of birthday celebrations and you’ll never go hungry at Maru/edr

Additional benefits

Company pension scheme, BUPA health and dental care, subsidised gym membership and 20 days holiday. After a year’s employment, you will be entitled to 22 days holiday a year as well as your birthday off, plus personal development time of 5 days to learn a new skill or give back.

At Maru/edr, we’re part of the global MARU Group family. We’re constantly growing and looking for others to come on board to support big ambitions and grow with us. Apply today by sending us your CV and covering letter and become part of the biggest customer feedback company in the world.

Apply today