Browser Support Policy

The following documentation contains details of all supported browsers of the HUB ecosystem.

We deploy continuous updates to our HUB ecosystem throughout the year to ensure our technical systems remain at the forefront of both innovation and security. All updates are tested rigorously on all approved browsers, as detailed in this documentation.

If you are experiencing technical difficulties and are not currently using one of the browsers below, please consider updating your browser to one of our recommendations. We are unable to provide technical support outside of our approved list of browsers.

If you have any questions regarding this policy, please contact


Browser Support Policy

Our browser support policy covers all HUB ecosystem user interfaces and public systems, including surveys. 

Device Supported Browsers
  • Chrome (latest version)
  • Firefox (latest version)
  • Internet Explorer 11
  • Edge 16
  • Safari 11
Mobile and/or Tablet
  • Safari (latest version)
  • Samsung Internet (latest version)
  • Chrome (latest version)

Email Support Policy

Our email support policy is for those directly receiving emails via the HUB ecosystem. 

If you are experiencing a technical problem and are currently not using one of the following email clients, please consider updating to one our of approved email clients below.

Devices Supported Email Clients
Desktop, mobile and tablet
  • Gmail
  • Outlook
  • Windows Live Mail
  • Google Android
  • Samsung Mail
  • Apple Mail
  • Apple iPhone
  • Apple iPad
  • Apple Mail