Month: March 2015

Amazon lead social media study thanks to #AmazonBasket

Online retailing pioneer Amazon has climbed to the top of the retail social media ranks, thanks in part to the introduction of #AmazonBasket, according to the latest Retail Social Media Benchmark results from eDigitalResearch. (more…)

Real people, real events, real outcomes

At eDigitalResearch, we're not just focused on measurement - we're focused on outcomes. Our customer experience programmes are designed around the individual needs of each and every one of our clients to empower business decisions and deliver real improvement. (more…)