Whose responsibility is it anyway?
May 25th | 7pm | The Happenstance, St. Paul’s
The Customer Experience is king. There’s little debate left about that.
But improving the customer experience is often a company-wide mission. And getting the whole business to act can be hard.
Join eDigitalResearch (edr) for a lively discussion and delicious dinner and get to the bottom of how to turn your Voice of the Customer programme into a way of working for the whole business.
Places are strictly limited and on an invite only basis.
Introducing the Boardroom Unwound
As leaders in Customer Experience, we work with some the world’s biggest brands on their Voice of the Customer programmes – our clients have some fabulous stories on how they’ve improved their customer experience.
Our Boardroom Unwound sessions are an opportunity to bring our clients and contacts together to debate key issues, share common challenges and create new solutions together.
By joining us, you’ll be a part of the next step in Customer Experience.
A stone’s throw from St Paul’s
Overlooking St. Paul’s, The Happenstance is a popular London destination seven days a week with its bar and open-plan restaurant set within a stylish yet relaxed setting.
We’ll be taking up residence in the restaurant’s private dining room where everyone will have the chance to sample some great seasonal, British food alongside The Happenstance’s extensive wine list.
Within a moment’s reach of City Thameslink, St Paul’s and Blackfriars stations, The Happenstance is easily accessible by underground and rail links.
Dinner and Debate answering key questions, such as how to get customer experience on the boardroom agenda and how a business can turn great experiences into a way of working
10:30pm till late