Can you make it a way of working?
June 22nd | 7pm | Quo Vadis, Soho
Did you know that improving the customer experience is the main priority for marketing departments and businesses these days?
According to Direct Line’s Mark Evans, “Any CMO worth their salt is looking after customer experience”. But improving the customer experience is often a company-wide mission. And getting the whole business to act can be hard.
Join eDigitalResearch (edr) for a lively discussion and delicious dinner and get to the bottom of how to turn your Voice of the Customer programme into a way of working for the whole business.
Places are strictly limited and on an invite only basis.
Introducing the Boardroom Unwound
As leaders in Customer Experience, we work with some the world’s biggest brands on their Voice of the Customer programmes – our clients have some fabulous stories on how they’ve improved their customer experience.
Our Boardroom Unwound sessions are an opportunity to bring our clients and contacts together to debate key issues, share common challenges and create new solutions together.
By joining us, you’ll be a part of the next step in Customer Experience.
A Soho institution
Steeped in history, Quo Vadis is one of Soho’s most iconic dining rooms serving a delightfully British menu alongside charming cocktails.
We’ll be taking up residence in the restaurant’s Marx room, named appriorpatiely after Dean Street, Soho’s most famous of residents – Karl Marx.
Situated in the centre of Soho, Quo Vadis is easily is easily accessible by underground links, including Tottenham Court Road and Leicester Square.
Dinner and Debate answering key questions, such as how to get customer experience on the boardroom agenda and how a business can turn great experiences into a way of working