Five trends defining online retail in 2016

For over sixteen years, the eRetail Benchmark from eDigitalResearch (edr) has been tracking online retail. With results used to inform digital strategies and shape online experiences, eDigitalResearch’s (edr’s) retail expert Crispin Boon takes a closer look at the trends defining online retail in the months ahead. Predictions and trends featured originally appeared in eDigitalResearch’s (edr’s) […]

Five ways grocers are now excelling online

Traditionally, grocers tended to be behind the curve when it came to the digital customer experience. However, the latest digital eRetail Benchmark results placed pure play grocer Ocado at the top of the league table for the very first time. Chief Delivery Officer at eDigitalResearch Liz Boffey explores how Ocado climbed to the top and […]

What Prime Day means for retailers

With the first ever Prime Day being hailed a success by Amazon and analysts alike (according to the online retailing giant, Amazon shifted 398 items every second), it’s likely that the one day sales extravaganza will return. But what does it mean for rest of the UK’s retail industry?