With the first ever Prime Day being hailed a success by Amazon and analysts alike (according to the online retailing giant, Amazon shifted 398 items every second), it’s likely that the one day sales extravaganza will return. But what does it mean for rest of the UK’s retail industry?
Tag Archives: Digital consumer behaviour
For the past fifteen years, the eRetail Benchmark from eDigitalResearch has been tracking and measuring every innovation and enhancement to the digital customer experience – from the introduction of mobile sites and apps to the growing use of responsive design. The latest results reveal how continued development to digital touch points is having a positive […]
The latest eRetail Benchmark results from eDigitalResearch shows how continued technical innovation and investment in digital touch points is having a positive effect on the digital customer experience – in the twelve months to January 2015, we saw a three per cent increase in the overall multichannel customer satisfaction. For the past fifteen years, the […]