Voice of the Customer specialists eDigitalResearch are celebrating today after being named one of the Best Places to Work at the annual MRS (Market Research Society) awards ceremony last night.
eDigitalResearch received special recognition for the eDigitalResearch Academy programme, where employees across the business are encouraged to share their knowledge with others and develop their skillsets. Judges also praised the company’s interactive product roadmap, offering all employees a chance to get involved in the future development of the business.
Founded in 1999, eDigitalResearch has grown to become the leading provider of Voice of the Customer programmes for brands and businesses across the globe. By combining SaaS driven technology with focused insight, eDigitalResearch provide their clients with leading-edge feedback tools that deliver actionable insights that make a tangible difference to the customer experience.
Based on the outskirts of Southampton, eDigitalResearch currently employs over 130 staff members and offers one of the most comprehensive and competitive staff benefit packages in the research and technology industry. Alongside this latest award recognition, eDigitalResearch are also in possession of a long-standing Investors in People accolade, as well as four consecutive awards for the Sunday Times Top 100 Best Small Companies to Work For.
Christ Russell, Joint CEO at eDigitalResearch, comments, “We are delighted to be recognised for our positive working environment. From day one, we’ve strived to create a place to work that everyone would want to work. To be shortlisted for a second year running is just fantastic – it means that as we continue to expand as a company and welcome new clients on board, we’ll also be able to grow and resource our business with the very best talent that the research and technology industry has to offer”.
The MRS awards ceremony tops an incredible year for eDigitalResearch. Throughout 2014, the company has continued to grow as businesses realise the unique benefits that eDigitalResearch has to offer – combining SaaS driven technology with focused insight to provide a truly flexible customer feedback solution.
eDigitalResearch are also currently shortlisted for a UK Customer Satisfaction Award for their bespoke SSP customer feedback solution.