Voice of the Customer specialist eDigitalResearch have expanded their senior technical team as well as boosting their in-house technical resource following a major recruitment drive.
eDigitalResearch combine both a highly talented team of passionate researchers and technical experts to provide clients with bespoke feedback and insight programmes – something that differentiates them from other market research agencies.
Eight new members of technical staff have joined eDigitalResearch over the last six months in various roles from developers to engineers, helping to boost day-to-day technical support for existing clients, as well as continuing to develop innovative technical systems to help bring the Voice of the Customer closer to the hearts of both UK and worldwide businesses.
Senior Software Engineer Lukasz Suleja and Software Engineer Ben Fullick will be working closely witheDigitalResearch’s experienced Product Operations team to grow and develop new technical insight tools, as well as scaling eDigitalResearch’s systems to handle continued growth. Over the past several months,eDigitalResearch have expanded globally thanks to a number of international Voice of the Customer feedback programmes.
Lukasz and Ben are joined by a number of Senior Developers, Developers and Junior Developers who will work alongside eDigitalResearch’s passionate team of researchers to provide operational technical support toeDigitalResearch clients.
eDigitalResearch have also promoted Director of Technical Operations Angelos Devletoglou to the Senior Management Team. Angelos plays a key role in the day-to-day management of eDigitalResearch’s varied and growing client accounts and will be instrumental in leading the company forward.
Shane Wright, Technical Director at eDigitalResearch, comments, “We are delighted to welcome Lukasz, Ben and other individuals to our technical team. We’ve always strived to provide our clients with out-standing technical support whilst also developing our systems to ensure that we remain innovative in gathering feedback and providing leading-edge insight tools. The knowledge and experience that new members of the team bring with them from across various industries will be invaluable as we continue to develop”.
Derek Eccleston, Commercial Director at eDigitalResearch, explains, “At eDigitalResearch, we combine both passionate researchers and technical experts all under one roof. The close relationship between the two teams means that we are able to provide our clients with proactive account management, invaluable research expertise and outstanding technical support – something that sets us apart from other agencies out there”.