Join eDigitalResearch: The world’s leading provider of SaaS Voice of the Customer programmes





At eDigitalResearch, we let our array of awards and accreditations speak for themselves

We are widely regarded as the UK’s top insight agency to work for

From day one, we’ve strived to create a dynamic and engaging workplace where staff are valued and offered real career progression. We might not be a global powerhouse but we’re pioneers of bespoke Voice of the Customer programmes and one of the fastest growing digital research companies.

We offer an unrivalled benefits package and competitive salary coupled with a young, fresh atmosphere and a talent for constantly pushing the boundaries. Join eDigitalResearch and you’ll work on the world’s most innovative feedback programmes where your creativity can shine and hard work is constantly rewarded.

Don’t just take our word for it…

I joined as a Research Manager in 2011 and have gained two promotions to Associate Director in the last four years. eDigitalResearch gives me the perfect opportunity to use my research skills and add insight to data whilst developing and utilising the latest technology solutions to meet the needs of my clients.

Sarah Beams, joined September 2011

eDigitalResearch is the perfect company to work for. Whilst being a highly successful and profitable company, it has a lot of character and we know how to have fun. With perks galore and the great people we work with, coming to work isn’t a chore; it’s enjoyable.

Daisy Gray, joined September 2013

I have worked in a number of different areas in the business, so despite the fact that I have been here for several years it has always felt new to me! Originally, I started out as a Research Assistant working on finance clients. A couple of years into my career I moved on to become a Research Analyst for retail clients and eventually a Research Manager for a wide range of clients including supermarkets, clothing retailers and charities. I have now moved into our Product team which has been a great opportunity to learn new skills and use my client knowledge to ensure we are building the right products in the right way.

Shaun Smith, joined November 2009

Our current vacancies

No agencies please – we already have an on-going relationship with a number of recruitment partners

Software Development Manager

Been developing web software for the last 10 years? Looking for your next challenge? We’re looking for an experienced Software Development Manager, with previous development background, to lead one of our talented software engineering teams. Together we will extend our world class market research platform and help deliver innovative solutions to our long list of household-name clients.

Full job description:

Senior Research Analyst

We’re looking to recruit a Senior Research Analyst who can satisfy the growing needs of our multi-channel clients. The ideal candidate will be someone who has 2-4 years’ experience and loves working in a varied and fast paced environment. You’ll play a key part in adding value to our client partnerships and build upon our already great client relationships.

You will be responsible for data analysis, planning and reporting insight with the ability to clearly communicate recommendations and predictions both internally and externally. As such, we’re after a pro-active and solution orientated individual.

Research Analyst

We’re looking to recruit a Research Analyst to work with our retail clients. The ideal candidate will be someone who has 3-4 years experience and loves working in a varied and fast paced environment. You’ll play a key part in adding value to our client partnerships and build upon our already great client relationships.

You will be responsible for data analysis, planning and reporting insight with the ability to clearly communicate recommendations and predictions both internally and externally. As such, we’re after a pro-active and solution orientated individual.

Junior Developer

Leading provider of digital market research is looking for a Junior Developer with good experience in PHP5, matched with good communication skills and excellent analytical and problem solving ability – To implement and support client-facing solutions based on our world-class research platform including web applications, data processing scripts and business support functionality.

The successful candidate will have experience in an Object Oriented style, XHTML and CSS ideally with JavaScript enhancements. Proficiency with using SQL, modern version control systems and MVC frameworks an advantage.

Graduate Research Executive

An opportunity to build the foundation to your research career, gaining commercial experience alongside client exposure. Your primary role is to support and assist a small team of Research Analysts in the creation and implementation of online surveys, data analysis, presentations and reports.

As the name suggests, we’re looking for degree-level graduates with an interest in psychology, data analysis and problem solving. Joining our team, you’ll be given the opportunity to expand your professional portfolio with an accredited MRS (Market Research Society) qualification.

Personal development

At eDigitalResearch, not only do we help you to develop your career and nurture your talent but we also encourage you to grow yourself by getting involved in the local community or learning a new skill

Competitive reward for a job well done

We set regular targets and company-wide bonuses to reward each member of staff for a job well done – we think of it as winning together

Become a leader with our structured career path

As one of the fastest growing digital insight agencies, we offer tangible career progression. No matter what part of the business you work in, we will provide you with a clear development path tailored to you

Knowledge growth

Take part in both internal and external training programmes to really enhance your career. And if you’re an expert in a field, then share your knowledge with our award-winning academy training sessions

Have your voice heard

We practice what we preach and regularly listen to our staff on how we can improve our workplace. Our goal is to provide a workplace where all staff feel valued

Leading-edge technology

Be at the forefront of research innovation and work with the industry’s most advanced technology. You’ll even get a real say in future developments thanks to our interactive company-wide workshops

Work with the biggest brands

Since day one, we’ve worked with some of the globe’s biggest blue chip organisations across a range of various sectors, including retail, travel and finance. It means you’ll get to work on some really exciting projects in the sorts of areas that interest you

Dynamic working environment

We believe in an open door policy at eDigitalResearch so we made it simple and got rid of them all – we operate in a large open-planned office where we encourage communication within and across teams. Our resident office dogs and casual dress code make coming to work fun and not a chore

Leading benefits package

When you work at eDigitalResearch, you’ll be entitled to a range of benefits, from BUPA healthcare to subsidised gym membership and unlimited snacks


eDigitalResearch Academy

At eDigitalResearch, we take our staff career development seriously. It’s what earned us special recognition at the 2015 The Sunday Times Best Small Companies To Work For with our staff learning and development.

The eDigitalResearch Academy is our internal training programme, covering everything from basic business practices to complex research methodologies. Staff from across the business are invited to share their knowledge with their own academy sessions, as well as learn new skills thanks to the comprehensive range of courses on offer.


eDigitalResearch Way

From the very beginning, we’ve had a set of guiding principles that define our way of working; we call them the eDigitalResearch Way.

The eDigitalResearch Way covers a number of key disciplines – from support to ownership, growth and sharing, to positivity and challenge – to ensure that every day we all come together to help our clients make informed business decisions in the moments that matter.

Each and every staff member is expected to work within the eDigitalResearch way and become engrained in the eDigitalResearch lifestyle.


eDigitalResearch Graduate Scheme

Our graduate scheme is designed to fast-track the career of those with little or no commercial experience in the research world.

Created with budding researchers in mind, our graduate scheme allows participants to gain research knowledge on the job working with some of the world’s best brands. On top of all that, we offer comprehensive training for industry relevant accreditations – paid for by us!