Join Maru/edr

The world’s leading provider of Voice of the Customer programmes







We are widely regarded as the UK’s top insight agency to work for

From day one, we’ve strived to create a dynamic and engaging workplace where staff are valued. We are pioneers of bespoke Voice of the Customer programmes and part of the global MARU Group family. We are constantly growing and looking for others to support our big ambitions and grow with us.

We offer an unrivalled benefits package and competitive salary coupled with a young, fresh atmosphere and a talent for constantly pushing the boundaries.

Join Maru/edr and you’ll work on the world’s most innovative feedback programmes where your creativity can shine and hard work is constantly rewarded.

Our current vacancies

No agencies please – we already have an on-going relationship with a number of recruitment partners

Lead software engineer

Our lead software engineers are a central part in delivering new products and system features to our global client base.

You’d work closely to mentor a small team of fellow engineers by demonstrating industry-standard project management techniques throughout the development of advanced web applications and complex back-end scripts. You’d be responsible for delivering large-scale technical projects, taking proactive ownership to ensure work is completed on time and to budget.

Ideally, you’d have 5-10 years’ commercial experience, including some experience with industry-standard project management techniques. You’d understand the software development lifecycle and have excellent technical writing skills in a modern, confident style with a keen eye for detail.

Client research manager

Our client research manager’s play a pivotal role in our client services team.

As Client Research Manager, you’d be expected to manage and execute projects through the entire project lifecycle. You’d be responsibility for creating superior outputs by bringing data to life through vibrant storytelling, going beyond the results to find compelling and relevant insights that will drive commercial decision making for your key client contacts.

You’d be expected to manage a small team and act as a mentor for those starting out on their research career.

We’re looking for a self-motivated individual who has the ability to multi-task and think creatively. Ideally, you’d have a strong background in various research methods and experience of different techniques, including questionnaire design, analysis and report writing. Our ideal candidate would hold 5+ years of experience in a similar research role.

Senior research exec

As senior research executive, you’d be expected to provide key support in the delivery of world-class research programs, taking responsibility for the execution of key tasks throughout an entire project lifecycle.

You’d support client account management and relationship building by focusing on delivering superior outputs that will drive key commercial decision making for your key contacts.

We’re looking for someone with 3-5 years’ commercial experience who is self-motivated with a strong can-do attitude. The ideal candidate would have a passion and curiosity for insight and data with a proven track record in analysis and report writing.

Operations analyst

At Maru/edr, our programs require expertise, agile process and governance in order to deliver a best-in-class solution to our clients.

We therefore need operations analysts who can take responsibility for co-ordinating and managing projects through their entire lifecycle, including assisting our client services team to deliver superior outputs.

We’re looking for individuals to take responsibility for driving improvements and efficiencies for any client program. You’d enjoy working with new tools and platforms and have a strong understanding of survey design and sampling. Ideally, you’d be analytically-minded and have 2-4 years of experience working in a similar research environment, either with another agency or client-side.

Creative Video Designer

We are looking for a Creative Video Designer who has a passion for creating video outputs for a number of in house projects for insight (results from market research) delivery, as well as other company video production that may occur such as marketing videos and vlogs.

We are looking for somebody who will bring their experience of working in a commercial environment, and video design creativity to this role, will hit the ground running with creative ideas, has an excellent eye for detail, has the confidence to work with top brands and most of all somebody who is enthusiastic and has a good work ethic.

Find out more

Research exec

This a key role for our business supporting our client services team.

You’d be involved in helping to manage and execute projects, working closely with other members of a tight-knit team to deliver exceptional outputs for clients and to get the job done. You’d play a key role in supporting departmental goals, adding value to everyday-tasks and developing a strong partnership with client contacts.

We’re looking for self-motivated individuals who have a curiosity around data and methodologies and who are always looking for new ideas or to try something new. You’d be perfect if you hold an eye-for-detail others are jealous of and have a strong urge to improve with 1-3 years of commercial data experience.

Operations exec

As operations exec, you’d have the opportunity to specialise and expand your skills from the very beginning of your research career.

You’d be a key part in delivering world-class research programs to clients, working closely with wider teams throughout the business to manage fieldwork, sampling and project expansions. You’d provide hands-on support during initial implementation processes, as well as monitor projects for efficiencies and effectiveness on-going.

We’re looking for individuals who are starting off in their research career with up to 3 years’ commercial experience. The ideal candidate would hold an exceptional eye-for-detail and have a solid understanding of research techniques, including qualitative and quantitative methodologies.

Don’t just take our word for it…

I have worked in a number of different areas in the business, so despite the fact that I have been here for several years it has always felt new to me! Originally, I started out as a Research Assistant working on finance clients. A couple of years into my career I moved on to become a Research Analyst for retail clients and eventually a Research Manager for a wide range of clients including supermarkets, clothing retailers and charities. I have now moved into our Product team which has been a great opportunity to learn new skills and use my client knowledge to ensure we are building the right products in the right way.
Shaun Smith, joined November 2009
Maru/edr is the perfect company to work for. Whilst being a highly successful and profitable company, it has a lot of character and we know how to have fun. With perks galore and the great people we work with, coming to work isn’t a chore; it’s enjoyable.
Daisy Gray, joined September 2013
Life at Maru/edr is rewarding. We’re given the freedom and trust to develop the right solution. Seeing your work out there in the real work and having a positive impact for both the people you work with and clients is always really satisfying
Andy Cook, October 2012
I joined as a Research Manager in 2011 and have gained two promotions to Associate Director in the last four years. Maru/edr gives me the perfect opportunity to use my research skills and add insight to data whilst developing and utilising the latest technology solutions to meet the needs of my clients.
Sarah Beams, joined September 2011

Personal development

At Maru/edr, not only do we help you to develop your career and nurture your talent but we also encourage you to grow yourself by getting involved in the local community or learning a new skill

Competitive reward for a job well done

We set regular targets and company-wide bonuses to reward each member of staff for a job well done – we think of it as winning together

Become a leader

As one of the fastest growing digital insight agencies, we offer tangible career progression. No matter what part of the business you work in, we will provide you with a clear development path tailored to you

Knowledge growth

Take part in both internal and external training programmes to really enhance your career. And if you’re an expert in a field, then share your knowledge with our award-winning academy training sessions

Have your voice heard

We practice what we preach and regularly listen to our staff on how we can improve our workplace. Our goal is to provide a workplace where all staff feel valued

Leading-edge technology

Be at the forefront of research innovation and work with the industry’s most advanced technology. You’ll even get a real say in future developments thanks to our interactive company-wide workshops

Work with the biggest brands

Since day one, we’ve worked with some of the globe’s biggest blue chip organisations across a range of various sectors, including retail, travel and finance. It means you’ll get to work on some really exciting projects in the sorts of areas that interest you

Dynamic working environment

We believe in an open door policy at Maru/edr so we made it simple and got rid of them all – we operate in a large open-planned office where we encourage communication within and across teams. Our resident office dogs and casual dress code make coming to work fun and not a chore

Leading benefits package

When you work at Maru/edr, you’ll be entitled to a range of benefits, from BUPA healthcare to subsidised gym membership and unlimited snacks


At Maru/edr, we take our staff career development seriously. It’s what earned us special recognition at the 2015 The Sunday Times Best Small Companies To Work For with our staff learning and development.

The Academy is our internal training programme, covering everything from basic business practices to complex research methodologies. Staff from across the business are invited to share their knowledge with their own academy sessions, as well as learn new skills thanks to the comprehensive range of courses on offer.


From the very beginning, we’ve had a set of guiding principles that define our way of working; we call them the edr way.

The edr way covers a number of key disciplines – from creativity and impact to energy and excel – to ensure that every day we all come together to help our clients make informed business decisions in the moments that matter.

Each and every staff member is expected to work within our way and become ingrained in the Maru/edr lifestyle.


Our graduate scheme is designed to fast-track the career of those with little or no commercial experience in the research world.

Created with budding researchers in mind, our graduate scheme allows participants to gain research knowledge on the job working with some of the world’s best brands. On top of all that, we offer comprehensive training for industry relevant accreditations – paid for by us!