Building brands one experience at a time
September 22nd | 7pm | Maze, Grosvenor Square
We live in a sharing economy. 59% of your customers expect to be able to feedback to you about their experiences.
But how do you ensure each and every customer gets a great experience? How do you achieve consistency and embed great experiences right across your organisation?
Join Maru/edr for a lively discussion and delicious dinner and get to the bottom of how to get the most form your Voice of the Customer programme and effectively turn customer feedback into a way of working.
Places are strictly limited and on an invite only basis.
Introducing the Boardroom Unwound
As leaders in Customer Experience, we work with some the world’s biggest brands on their Voice of the Customer programmes – our clients have some fabulous stories on how they’ve improved their customer experience.
Our Boardroom Unwound sessions are an opportunity to bring our clients and contacts together to debate key issues, share common challenges and create new solutions together.
By joining us, you’ll be a part of the next step in Customer Experience.
Maze, Grosvenor Square
Set in the heart of Mayfair, Maze offers an Asian twist on classic European cuisine to offer something truly innovative and modern.
Led by Gordon Ramsay, we’ll be sampling the very best that Maze has to offer thanks to a hand-picked dinner and drinks menu. We’ll be situated for the evening in the exclusive Somerton room, part of the adjoining hotel.
Dinner and Debate answering key questions, such as how to get customer experience on the boardroom agenda and how a business can turn great experiences into a way of working