When you examine the effect that a great customer experience can have on a business, it seems remarkable that more brands haven’t woken up to the power of Customer Experience Management sooner. Chief Commercial Officer, Derek Eccleston explores the importance of giving customers a great experience and why the future of advertising and marketing lies […]
Monthly Archives: January, 2016
Leading Voice of the Customer specialists eDigitalResearch have taken up residence in a brand new 18,500 square foot of office space with over twice the size of the company’s previous residence.
A couple of weeks ago, the entire eDigitalResearch team upped and moved to our shiny new office just down the road at Berrywood Business Village. With a space that’s double the size of our last location, Managing Director Steve Brockway examines what the change means for eDigitalResearch and our team.
Leading Voice of the Customer specialists eDigitalResearch have welcomed nine new members of staff this New Year as the company looks to strengthen both its insight and technical teams following the acquisition of several diverse customer feedback programmes towards the end of 2015.
2015 was another great year for us at eDigitalResearch. We saw double digit growth to our business yet again and welcomed over thirteen new faces to our team. We also launched HUB Text Analytics, our revolutionary verbatim analysis insight platform. But we’re not ones to rest of our laurels. Sales and Marketing Director Kat Hounsell […]