Yodel wins Best Practice Award for Customer Experience programme

CILT Awards 2015 (139 of 457)Yodel picks up Chartered Institute of Logistics & Transport (CILT) North West Region Award for Education and Excellence, with its pioneering customer feedback tool.

Independent parcel carrier Yodel, which has its main office in Liverpool, took home the coveted Best Practice Award for Freight Logistics at this year’s prestigious CILT North West Region Awards for Education and Excellence. The ceremony was held at The Midland Hotel in Manchester on Friday (26 June), where Yodel scooped the award for its innovative ‘Have Your Say’ customer experience management programme. Read More

eDigitalResearch celebrate record success thanks to 25% year on year growth

Voice of the Customer specialist eDigitalResearch is marking the most successful year to date, thanks to a record 25% year on year growth.

The rise in revenue takes eDigitalResearch’s turnover to just shy of £10million for the 2014/2015 financial year. The company’s growth has been generated from both new and existing clients, including a number of major global project expansions.

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